Answers about your account, payments, payouts and creator features. If your question isn't here, send us a message through the contact form.
Tap “Sign up” and enter your name, a username, your email address and a password with at least 8 characters. Usernames are 3 to 30 characters long and use lowercase letters, numbers and underscores.
We then send you an email with a confirmation link. Confirm it within the deadline, currently 48 hours. Otherwise we remove the registration again.
Sign in with your email address or username and your password. You can also choose “Continue with Google” or “Continue with X”.
If you use Google with the same email address as your account, you land in your existing profile. You can link more sign-in options under Settings › Connected accounts.
On the sign-in screen, tap “Forgot password?” and enter the email address of your account. We send you a link to choose a new password with at least 8 characters.
The link works once and is valid for 1 hour. If it has expired, request a new one.
OnlyWAM is for people aged 18 and over. You enter your date of birth once when you set up your account. After that you can't change it yourself.
If your date of birth is wrong, write to us through the contact form.
Content marked 18+ stays hidden until you unlock it. Tap “Unlock 18+” and confirm your age. As a guest, you sign in first.
You can hide this content again at any time under Settings › Content preferences › 18+ / Adults.
You change your username under Settings › Profile. You can do this every 30 days. Your old link redirects to your profile for 30 days.
Yes. Go to Settings › Account › Danger zone and tap “Deactivate profile”. Your profile is then invisible to everyone else, and nobody can buy from you or message you. Anything already bought stays available to the buyers.
Your data stays stored. To reactivate, sign in and tap “Reactivate profile” in your feed.
Go to Settings › Account › Danger zone and tap “Delete account”. Open payouts and open orders have to be settled first. A balance does not stop the deletion.
Balance you topped up and haven't spent is refunded on request through the contact form. As a creator, we pay out your remaining earnings in monthly payments of up to €500 until it is used up.
Once you request deletion, your profile is hidden straight away and your subscriptions no longer renew. For 30 days you can sign in and cancel the deletion. If your subscribers paid for longer, it lasts until their paid period ends. After that we delete or anonymise your account. We keep payment records because the law requires it.
On OnlyWAM you pay for everything with your wallet balance. To top up, go to Settings › Wallet and tap “Top up balance”. You pay by card through our payment provider Mollie or by bank transfer.
By card, the balance arrives straight away. You see the minimum and maximum amounts when you top up.
Transfer exactly the amount shown and use the reference as the payment reference. Then upload a screenshot of the transfer confirmation.
We check the receipt and then add the balance. If you haven't uploaded the receipt yet, tap “Continue open transfer” in your wallet.
If there is a bonus right now, you see it next to the amount. The welcome bonus is a one-off for the first top-up while you set up a new account.
The bonus goes into your wallet together with your balance.
No. You spend wallet balance on OnlyWAM. Only creator earnings can be paid out.
If you withdraw from a top-up, you get back the part you haven't spent. If you delete your account, we refund balance you topped up and haven't spent on request.
Tap “Subscribe” on the creator's profile and choose a duration. You pay with your wallet balance.
The subscription renews automatically at the end of each period as long as you have enough balance. If it isn't enough, the subscription ends and we let you know.
Subscriptions for 3, 6 or 12 months renew for one month at a time after the first term. You then pay the term price divided by the number of months and can cancel monthly.
Some creators offer a free trial, once per creator.
If your balance is enough when the trial ends, it automatically becomes a paid subscription at the normal price. If it isn't enough, the trial ends at no cost. If you don't want to continue, cancel beforehand under “My subscriptions”.
Under “My subscriptions”, tap “Cancel” next to the subscription. Or open “Terminate contracts here”, pick the subscription and tap “Terminate now”. You then get the confirmation on screen and by email right away.
You keep access until the end of the paid period. For subscriptions of 3, 6 or 12 months, after the first term that is the end of the current month. The date is shown in the “End” column.
If you block a creator, any running subscription with them ends immediately and without a refund.
PPV stands for pay-per-view. You unlock single posts or messages for a fixed price, even without a subscription. Just tap “Unlock”.
You pay with your wallet balance. Whatever you unlock is under “Purchased”.
You pay with your balance. The creator is credited with the amount once you confirm receipt or the deadline passes.
You can withdraw from a physical item within 14 days of receiving it. You pay the cost of sending it back.
Tap “Tip” below a post or “Send a tip” on a profile. Choose an amount and add a message if you like. Tips are paid from your wallet balance.
A tip that has been sent is not refunded.
Message the creator first. The creator or we can refund you. If that doesn't work, write to us through the contact form. This kind of refund goes to your wallet.
If a creator doesn't deliver custom content you ordered by the deadline, you get the full amount back to your wallet automatically. To withdraw from a contract, use “Cancel contract here”.
Use “Cancel contract here”. You find the link on every page. You have 14 days to withdraw.
For a subscription you pay a proportionate amount for the time up to your withdrawal. For a top-up we deduct what you have already spent. You can't withdraw from digital content such as PPV once you agreed to immediate access at checkout. You can withdraw from physical items and send them back at your own cost.
We refund using the same payment method you paid with.
Everything you bought is under “Purchased”. You play posts there and download shop items that come with a file. For every purchase you find the receipt there (“Receipt as PDF”). We also send it to you by email.
An overview of your payments is under Settings › Payments. Top-ups and refunds are in your wallet under “Transaction history”.
Under Settings › Earnings & payouts, open the “Payout” tab and tap “Request payout”. You need full verification first. You also need a payout account and your consent to self-billing.
The minimum is currently €25 and the maximum €500 per request. A reserve of currently €25 always stays in your balance.
What you can pay out right now is shown in the “Payout” tab under “Available now”. You also see the current limits there.
We currently process payouts within 10 working days. Weekends don't count. The expected date is shown in your request.
Once the money has been sent, you can download the payout statement as a PDF from your overview.
In the “Account” tab, tap “Set up payout account” and choose the payout method, for example bank transfer (SEPA), Revolut or Wise. The account has to be in your verified name.
If you change the account later, the new one replaces the old one. While a payout is open, you can't change or remove the account.
Then you upload proof. If the account is yours, the header of a bank statement or a screenshot from online banking showing the account holder and IBAN is enough. You may black out the rest.
If the account belongs to someone else, we need a declaration of consent from the account holder. PDF, JPG or PNG up to 5 MB are accepted. We check the proof before the payout.
With self-billing, we issue a statement in your name for every payout, showing the gross amount, the platform fee and your net share. You don't send us your own invoice for these earnings. If something is wrong, you object within 30 days.
You agree to this before your first payout, and again when there is a new version. Remotion Digital Ltd. is not registered for VAT, so the statements are issued without VAT. You handle tax on your earnings yourself.
Only if your profile lists the USA as your country. In that case you upload Form W-9 as a PDF during verification.
No, there is only ever one open payout. The amount is reserved from your balance as soon as you request it. You can make a new request once the previous one has been processed.
You can't cancel a request yourself. If you want to withdraw it, write to us through the contact form.
The amount goes back to your balance and you can make a new request. If your payout account was rejected, set it up again.
We keep the platform fee from every sale, currently 15 % in most cases. Your balance receives your share after this fee. We don't deduct anything further for the payout itself.
Report content that breaks the law or our community guidelines. This includes, for example, copyright infringement, harassment, spam, fake profiles and content that shows someone without their consent.
In the app you can report profiles, posts, reels, reviews and people in chat.
Tap “Report” on the profile, in the post menu, on the reel or on the review. Pick a reason and add more detail if you like. In chat, you find “Report” in the conversation settings.
Without an account, or for other content such as comments and shop items, use the report form. Add the link to the content and explain what is wrong.
We review every report. If content breaks the law or our rules, we remove it or restrict the account.
If you give an email address, you get a confirmation of receipt and later our decision by email.
Report the content with “Report” in the app or through the report form and choose the category “Copyright”. Add the link to the content and explain which rights you hold.
If we reject or remove content, you get a notification with the reason. Reasons include, for example, a breach of the terms of service or of copyright.
Write to us through the contact form and choose the topic “Appeal a decision”. Include the link to the content or your username and explain why you disagree. We then take another look at the case.
This also applies to a suspended account and to the outcome of your own report.
Through the contact form or by email to hello@onlywam.com. We reply by email, usually within 2 working days.
Write to privacy@onlywam.com, for example if you want to know what data we hold about you or want it deleted. How we handle your data is explained in our privacy policy.
Yes. Our contact point for authorities and users is the contact form. Authorities choose the topic “DSA authority” there. You find more on the “Report & DSA” page.
Through the contact form or by email to hello@onlywam.com. To report content, use “Report” in the app or the report form.
OnlyWAM is run by Remotion Digital Ltd., based in Dublin, Ireland. You find all details in the legal notice.
You collect WAM Points for likes on posts, reels and trailers, for comments and replies, and for your first review of a product you bought. Likes and comments have a daily limit.
If you take back a like, the points for it are deducted again.
In your account menu, tap “WAM Points”. There you see your total and what it is worth in balance.
Open “WAM Points” and tap “Swap for balance”. Every account can do this, including fans without a creator profile. The rate and the minimum are shown right there.
The balance goes into your wallet and can be spent on OnlyWAM. After a swap there is a pause. You see there when you can swap again.
Yes. WAM Points expire 365 days after you earn them unless you have swapped them by then. For points you already had before 20 October 2026, the period starts on 20 October 2026. They expire on 20 October 2027 at the earliest.
Only people who bought the product from us. We check this automatically against the purchase. Nobody can review their own products.
We publish both positive and negative reviews. We only remove reviews that are illegal or break our rules, and reviews whose purchase was refunded.
No. For your first review of a product you get WAM Points, however many stars you give. You get the points once per product.
Under Settings › Become a creator, choose Lite or full verification. We review your application and activate your account. You get a message as soon as we have decided.
With Lite, after a short review, you share photos that everyone can see for free. Videos, PPV, subscriber-only content and 18+ content are not possible with Lite. You can't earn money with it yet.
To apply you need a profile picture and a cover image. You also accept the terms of service and confirm that you are the account holder.
With full verification you earn money, for example with subscriptions, PPV and your shop, and you request payouts. You can also upload videos and reels.
You switch from Lite to full verification through the same application under Settings › Verification.
First add a profile picture, cover image, country and date of birth to your profile. In the application you enter your address and upload both sides of your ID and a selfie holding your ID.
Images can be JPG, PNG or WebP, and the allowed size is shown in the form. Accounts in the USA also need Form W-9. The documents are not public, we only see them for the review.
You can't submit a new application yourself in that case. Write to us through the contact form and we will look at the case.
Depending on your account, a post goes live automatically after a few minutes, or we review it first. We always review posts from Lite accounts and all 18+ content by hand.
If we reject a post, you get a message with the reason.
Under “Models” you create profiles for the people who appear in your posts. When you create one, you confirm that you have an ID document and the consent of every person shown.
We can ask you for this proof at any time.