Remotion Digital Ltd., Clifton House, Suite 33, Fitzwilliam Street Lower, Dublin, D02 XT91, Ireland, email: hello@onlywam.com, is your contracting party for every purchase.
Right to cancel
As a consumer you have the right to cancel a contract with us within 14 days without giving any reason. The cancellation period expires after 14 days from the day
- of the conclusion of the contract, for subscriptions, wallet top-ups and digital content,
- on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, for physical items. If several items in one order are delivered separately, the period runs from receipt of the last one.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by an unequivocal statement such as an email or a letter sent by post. You may use the model cancellation form below, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication before the cancellation period has expired.
You can also cancel directly on our website: open Cancel contract here, choose the contract and tap "Confirm cancellation". If you use this option, we will send you an acknowledgement of receipt on a durable medium (e.g. by email) without delay.
When the right to cancel ends
For pay-per-view, downloads and other digital content, your right to cancel ends as soon as we unlock the content for you, if
- you expressly agreed at purchase that we start before the cancellation period ends,
- you acknowledged that you lose your right to cancel as a result, and
- we confirmed the contract, including your agreement, to you by email.
There is no right to cancel for goods made to your specifications.
Effects of cancellation
If you cancel a contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to cancel. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
- If you paid with wallet balance, we credit the amount to your wallet.
- We refund a top-up made through Mollie via Mollie to the payment method of the top-up.
- We refund a top-up made by bank transfer to your bank account.
Subscriptions and top-ups
If you requested that a subscription begin during the cancellation period, you shall pay us an amount which is in proportion to what has been provided until you have communicated your cancellation to us, in comparison with the full coverage of the contract.
If you requested to use a top-up balance straight away, we deduct the balance you have spent until you cancel. We remove any bonus given for that top-up.
Physical items
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having returned the goods, whichever is the earliest.
You shall send back the goods to the address we give you with the confirmation of your cancellation, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling of the goods beyond that necessary to establish their nature, characteristics and functioning.
Model cancellation form
(Complete and return this form only if you wish to cancel the contract.)
To: Remotion Digital Ltd., Clifton House, Suite 33, Fitzwilliam Street Lower, Dublin, D02 XT91, Ireland, hello@onlywam.com
I/We (*) hereby give notice that I/we (*) cancel my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
______________________________
Ordered on (*)/received on (*): ____________
Name of consumer(s): ____________
Address of consumer(s): ____________
Signature of consumer(s) (only if this form is notified on paper): ____________
Date: ____________
(*) Delete as appropriate.
Last updated: October 2026.